BNY Mellon named winner of the NOVA Award for Innovation in Technology for its Robotic Process Automation (RPA) program

BNY Mellon named winner of the NOVA Award for Innovation in Technology for its Robotic Process Automation (RPA) program

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Chamber Member News Post Date: 10/06/17 Source: BNY Mellon By: BNY Mellon
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Summary

BNY Mellon announced today that it has been named winner of the NOVA Award for Innovation in Technology for its Robotic Process Automation (RPA) program. NOVA Awards, sponsored by NICSA, recognize excellence in innovation and leadership within the asset management industry.

The award follows an earlier recognition by RPA technology firm Blue Prism for “Best Use of Blue Prism to Deliver Business Value,” honoring the business benefits, greater ROI, improved customer experience, top-line growth, mitigated risks, and increased customer retention delivered by BNY Mellon’s RPA Program.

“We continue to innovate with smart technologies to be more efficient and better serve our clients,” said Doug Shulman, BNY Mellon’s Global Head of Client Service Delivery (CSD). “Automation via robotics is one way we are automating our processes and freeing our people up to do more valuable analytical and client services work.”

BNY Mellon’s RPA program began with tightly controlled pilots at the start of 2016. By the end of that year, over 150 bots were in production. The program has continued to grow through 2017 to over 250 bots in production. It has delivered measurable improvements to quality, and efficiency by automating certain manual processes. Read Full Article