Make It Safe for Employees to Speak Up — Especially in Risky Times
In turbulent times like these, it’s natural for people to hold back and avoid taking risks at work. This can mean a reluctance to report mistakes, ask questions, offer new ideas, or challenge a plan. People, whether they’re aware of it or not, try to protect their reputations and jobs. Unfortunately, the same behaviors that feel risky to individual employees are precisely what their companies need in order to thrive in this uncertain economic climate. To solve this dilemma, we encourage leaders to adopt a “winning formula” for achieving a more psychologically safe workplace and the benefits it provides.
The World Uncertainty Index remains high. Bank failures, war, inflation, and layoffs are contributing to a growing sense of instability and unease. As an HR manager at a technology firm told us, “Just seeing your team decrease from 35 to 18 can be very scary; it brings forth strong anxiety and worry over your job.”
By Constance Noonan Hadley, Mark Mortensen, and Amy C. Edmondson via Harvard Business Review