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Ana Costa

Date: 08.15.2019

Professional Category: Administration

Summary

Experienced multilingual C-Level Senior Executive Assistant with uninterrupted 14+ years practice in the banking industry including 4yrs of office management. Self-motivated, discrete, detail oriented, extremely organized with ability to work independently and under pressure on time-sensitive deadlines. Proactive team player and sharp decision maker with strong ability to concurrently manage projects efficiently.

Professional experience

Itau Unibanco New York Branch - 04.2015 until 08.2019 - 4 years and 4 months

Executive Assistant, New York, NY  Reported to the CEO of US Operations until his retirement in 2017 assisting simultaneously two additional senior managers.  Currently assisting two senior managers, Head of CIB and General Manager.  Providing ad-hoc administrative support to Departments’ Heads and other managers of the HO.  Proactively managing calendars, tele-presences, audio calls, meetings, committees, board meetings, appointments on multiple time zones.  Organizing special meetings and events aligned with HO, dealing as necessary with clients, partners and vendors,  Managing simultaneously an extensive amount of domestic and international travel arrangements.  Handling Travel & Entertainment and other reports.  Responsible for Client’s material presentation, as printing, binding and distributing.  Office managing on daily administrative routine tasks and issues, implementing and following up procedures with internal and/or external people assuring office runs smoothly.  Successfully lead and trained a pool of receptionists implementing new administrative procedures.  Proactively negotiated existing and new contracts with vendors resulting money savings overall along with better deals and services to the business.  Recording and reconciling corporate credit card reports of office expenses.  Collaborating with Finance team ensuring accuracy administrative expenses  Supporting HR Team procuring temporary rental apartments for Job Swaps and Expatriates.  Granting badges and internal access throughout the office to employees, contractors and visitors.  Managing office supplies inventory.

Banco do Brasil S.A. - 12.2019 until 04.2015 - 4 years and 7 months

 Sole assistant of the Regional Manager, the seniority executive in North America, whose role was Head of North America and Caribbean Operations, Chairman of two Board of Directors and Director of five of others Boards.  Assisted simultaneously the General and Deputy Managers of Miami Branch.  Managed a variety of logistic services to members of the Government of Brazil during official visits in the US ad-hoc head office.  Coordinated logistics and performed administrative support to the Senior Executive Committee of the HO during events and meetings in the US and Caribbean, such as of IMF, IADB, Sibos, Felaban, etc.  Managed very busy calendar, as scheduling appointments, audio calls, tele-presences, internal/ external management, Regional and Board of Directors meetings.  Managed wide amount of domestic and international travel arrangements and respective T&E reports.  Handled, filed and protected sensitive confidential information.  Prepared and distributed reports by collecting and analyzing confidential information.  Composed, typed and distributed internal and external emails, correspondences, meeting notes, routine correspondence, meeting minutes and management board reports in Portuguese and/or English.  Multitasked busy office routine dealing.

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