I am a seasoned professional with extensive experience in project management and team leadership, passionate about cultural diversity, with a track record of developing and implementing effective Quality Assurance solutions that foster team connection and collaboration, ensuring the delivery of high-quality results. I believe my skills and experience align well with the Brazilian-American Chamber of Commerce's mission, and I am eager to explore opportunities where my skills and experience can contribute to the success of organizations that value cultural diversity and strong leadership.
Quality Assurance Manager 2016 – 2024 Spearheaded attainment of strategic objectives for the Functional QA team, guaranteed rigorous verification of products to specifications, and conducted comprehensive assessments of the final product. Emphasized delivery of stable customer experience to minimize company support costs. Managed recruitment, leadership, and optimization of a 12-member QA team, emphasizing efficiency in functional testing. Established and nurtured relationships with Production and Product Teams, fostering effective communication and gathering valuable input on product development cycle and QA schedule. Collaborated closely with Triage and Integration teams, swiftly escalating and resolving platform bugs identified during Functional QA. Conducted vendor communication and evaluation, improving partner relationships and overall QA process efficiency, reducing costs by 50%. Supported production team in testing convergence of Pearson Mastering Course to XL Platform, ensuring smooth transition. (Convergence 2024). Led testing efforts of 5K+ Pearson titles migrated to the new Open Vellum 2 Platform, confirming accuracy and efficiency. (OV2 2022-2023). Played a key role in pushing 1.5K+ titles to Pearson+, contributing to success of initiative. (Mojo 2021).
Quality Assurance Project Manager 2001 – 2016 Orchestrated comprehensive functional QA for digital products, managed estimates, resource fulfillment, vendor relationships, task scheduling, risk assessment, forecasting, test planning, and defect management using JIRA and quality metrics. Directed execution of 2K-3K projects annually and oversaw 50-80 projects per week, demonstrating adeptness in high-volume project management. Approved and managed purchase orders and invoice processing, streamlining financial operations and enhancing fiscal efficiency. Played a pivotal role in upholding the company's commitment to excellence, ensuring delivery of high-quality products while effectively minimizing support costs through meticulous QA processes. Planned and implemented QA Neo and SharePoint sites, maintaining current and pertinent information to confirm comprehensive and accessible resources for stakeholders.
DISCLAIMER: On this page, the Chamber displays information on current job openings as a service to our members. The information on these open positions has been provided to us by our member companies; as such, the description and accuracy of these postings are the sole responsibility of the member companies. Under no circumstances will the Chamber be liable in any way for any content on this page(s) or made available through the service or for any loss or damage of any kind caused or incurred by a member or non-member as a result of the use of any such content or service. It is the member and non-member's sole responsibility to perform adequate due diligence with any potential employer/employee. The information on this page shall not be sold, modified, reproduced, distributed or displayed in any other form. The Chamber does not guarantee a response to the applicant and does not assume any responsibility for further contact between the applicant and the member company.