Generative AI, which is a type of artificial intelligence that can produce or create new content, has already started to impact the workplace in various ways. On the positive side, it can automate repetitive and time-consuming tasks, leading to increased efficiency and productivity. For example, it can assist with data entry, customer service, and content creation. Additionally, it can help businesses to analyze and make sense of large amounts of data, leading to better decision-making.
However, the rise of generative AI also raises concerns about its impact on labor and employment. It is predicted that many jobs that involve routine tasks, such as data entry, customer service, and content creation, could be replaced by AI systems in the future. This means that some workers may need to reskill and transition into new roles to stay relevant in the job market.
By Zoe Argento, ChatGPT, Michael Chichester, Michelle Clark, Tessa Gelbman, Philip L. Gordon, Corinn Jackson, Allan King, Miguel Lopez, Deborah Margolis, Melissa McDonagh, Michael McGuire, Ellie McPike, Marko Mrkonich, Jim Paretti, Niloy Ray, Scott Rechtschaffen, Erin Reid-Eriksen, Kellen Shearin, and Alice Wang via Littler