The Brazilian-American Chamber of Commerce is pleased to offer a series of workshops with noted professor and author Daniela do Lago. Professor Lago will present innovative new concepts in the field of work behavior. Using both experiential and practical methodologies, she will assist attendees to develop people management tools to enrich their work environment. This program has three sessions at different dates. This session was Feedback Training when you learned when to criticize, how to deliver constructive criticism, and to do so in a positive manner. Experience the methodology from the book: “Feedback, an efficient 10-step recipe”.